Shipping

Shipping Services  📦 🚚 ✈️

How it works

  • You will recieve a fulfillment e-mail once your item is ready to ship from Jon's Glass Supplies
  • Shipping is run at cost
  • Orders are shipped via Royal Mail.
    • For international orders they will handoff to their prefered in-country shipping partner.
  • Tracking included as default
    • Tracking details will be included in your order fulfillment notification. Items can be tracked via Royal Mail track your item service 
    • Excluding Slot sizer, Colour samples and digital products.

Shipping costs (inc Free Shipping) will be automatically calculated at checkout, once you've entered a shipping address. 

Note: We do not have a physical shop therefore we do not opertate a Click and collect service. If you have any questions abour our product and services, please contact us (details below).

 

Free shipping 

Available on orders where the items in your cart (subtotal) meet the following requirements;

  • UK orders over £50
  • International (outside UK) orders over £60 
  • Digital products - available immediately at checkout and sent via e-mail 

Please note: For international customers, my website will convert the prices from UK currency (GBP £) into your local currecy using the current exchange rate. Google exhange rate calculator can give you an indication what this might be.

If my website page does not automatically convert to your local curreny, scroll to the bottom (left) of the page and change it manually. 

Free shipping cannot be used with other discount codes.

 

Expected Delivery times

From order fulfillment:
  • UK: within 5 business days (Mon-Fri)
  • International: within 10 business days (Mon-Fri)

 

Problems with your shipping

If your items have;

  • Not arrived within the expected delivery timeframe
    • You can check the status of your order via the tracking service provided (see above)
  • Arrived damaged

Please contact Jon

 

Enviromental friendly Packaging

We should care about the enviroment sustains us whislt using materials that protect your order in transit. Therefore I;

Reduce: The amount of single use packaging matrials where I can (just the sellotape left)

Reuse: Packaging materials where possible

Recycle: use recyclable and biodegradable packing materials inc the humble packing peanut which is made from startch and disolves in water. 

Feel free to pay this forward and reuse my packing materials in your parcels 😀

 

Contact Us

  • Chat service on our website
  • E-mail: JonsGlassSupplies@gmail.com
  • Contact page: on our website

These services are opertated in UK business hours and I will endeavour to respond to you as soon as possible. Please remember to be nice, I am here to help you! Rudeness or abusive behavour won't help anybody.